ICT Infrastructure Engineer - Production Operations Team

Are you a motivated and detail-oriented ICT Infrastructure Engineer looking to make an impact in a dynamic production environment? USER Experience Researchers is seeking a skilled professional to join our Production Operations team in the vibrant city of Canggu, Bali. This is your chance to be part of a company that values innovation and excellence, where you'll have the opportunity to work with cutting-edge technologies and contribute to the growth of our digital infrastructure.

As an ICT Infrastructure Engineer, you will play a crucial role in maintaining and optimizing our production systems. You'll be responsible for ensuring the reliability and performance of our IT infrastructure, troubleshooting issues, and implementing improvements to enhance system efficiency. In this role, you'll work closely with cross-functional teams to deliver seamless user experiences and drive operational excellence.

If you're passionate about technology and enjoy solving complex problems, we invite you to join us and help shape the future of digital infrastructure in Canggu, Bali.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain the performance and availability of our production IT infrastructure.
• Troubleshoot and resolve hardware and software issues to minimize downtime.
• Implement and manage network security measures to protect our systems from threats.
• Collaborate with development and operations teams to ensure seamless integration of new technologies.
• Conduct regular system audits and performance reviews to identify areas for improvement.
• Document and maintain comprehensive technical documentation for our IT infrastructure.
• Stay updated with the latest industry trends and best practices in IT infrastructure management.
• Provide technical support and guidance to team members as needed.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT infrastructure management, preferably in a production environment.
• Proficient in network protocols, including TCP/IP, DNS, DHCP, and VPN.
• Familiarity with virtualization technologies such as VMware, Hyper-V, or KVM.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of scripting languages such as Python, Bash, or PowerShell.
• Certifications such as CCNA, MCSE, or AWS Certified Solutions Architect are a plus.
• Strong problem-solving skills and attention to detail.

🛠️ Keahlian

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