Junior Sales Support Specialist - Tangerang

Join Sinergi Abadi Sentosa as a Junior Sales Support Specialist and play a pivotal role in streamlining our sales operations. This entry-level position offers a unique opportunity to gain hands-on experience in sales administration while contributing to the efficiency and growth of our sales team in Tangerang.

At Sinergi Abadi Sentosa, we are a leading company in the retail industry, committed to providing exceptional customer service and driving sales growth. As a Junior Sales Support Specialist, you will work closely with our sales team to manage customer inquiries, process orders, and ensure smooth operations. This role is perfect for someone looking to build a career in sales support with a focus on customer satisfaction and operational excellence.

📋 Tanggung Jawab Pekerjaan

• Assist the sales team in managing customer inquiries and orders using Salesforce and other CRM tools.
• Process and manage orders, including order entry, tracking, and fulfillment.
• Maintain accurate and up-to-date customer records and sales data.
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
• Provide excellent customer service by addressing customer concerns and resolving issues promptly.
• Assist in preparing sales reports and analyzing sales data to identify trends and opportunities.
• Collaborate with the marketing team to support promotional activities and sales campaigns.
• Stay updated on industry trends and best practices in sales and customer service.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 1-2 years of experience in sales support or administrative roles.
• Proficient in using CRM tools such as Salesforce or similar platforms.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management skills.
• Familiarity with Microsoft Office Suite, including Excel and Outlook.
• Ability to work well in a team and under pressure.
• Strong problem-solving and decision-making skills.

🛠️ Keahlian

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